1. What these terms cover and why you should read them
These are the terms and conditions on which we supply services to you.
These terms tell you who we are, how we will provide our service to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
2. The Parties
Pizza Pigs is the trading name of Pizza Pigs Limited (company registration number 10468946) whose registered office is 85 Tithe Barn Drive, Bray, Berkshire, SL6 2DD (We); and
The Customer (you).
Hereinafter Pizza Pigs and the Customer are referred to collectively as ‘the Parties’.
The Parties agree as follows:
The following words shall have the following meanings:
‘agreement’ shall mean these terms and conditions.
‘Booking Fee’ shall mean the sum referred to under the heading booking fee on the Booking Form.
‘Booking Form’ shall mean the booking form which we will send to you by email.
‘Customer’ shall be the person, company or entity listed under the heading customer on the Booking Form.
‘Event’ shall mean the event for which you have booked us the location and timing of which is more particularly specified on the Booking Sheet.
‘Extras’ shall mean any extras which we have agreed to provide.
‘Final Payment’ shall mean the final amount payable as described on the Booking Fee and as required by Clause 5 below.
'Services' shall mean the provision of wood-fired pizzas in the amounts described in the Booking Form and shall include an oven, gazebo, table set up, staff and paper napkins and plates.
‘Total Fee’ shall mean the total of the Booking Fee and the Final Payment.
‘Venue’ shall mean the chosen venue booked by the Customer.
‘written or in writing’ shall mean by email to email@example.com and firstname.lastname@example.org.
4. Booking Fee
No binding contract shall be formed until we have received the Booking Fee. By paying the Booking Fee we will be deemed to have accept your booking and you will be deemed to accept these terms and conditions.
The Booking Fee is a non-returnable non-refundable deposit. However, nothing in these terms shall prevent us from agreeing to return or refund the Booking Fee to you at our sole discretion.
5. Final Payment
You must pay the Final Payment no later than 14 days prior to the Event.
All prices given in the Booking Form are inclusive of VAT.
7. Provision of the Services
Subject to us receiving payment of all sums due under this agreement from you we will provide the Services at the Event using reasonable care and skill.
We reserve the right to cancel or suspend the provision of the Services if you fail to make any payment in accordance with this Agreement.
Although it is our aim to never have to cancel, we may cancel this agreement by giving you at least 3 months’ written notice. If we cancel in accordance with this clause 9.2 we will return your deposit within 7 days of giving you notice.
You may cancel this agreement by giving us at least 3 months’ written notice. However, if you cancel in accordance with this clause 8.3 you acknowledge and accept that;
i. Your Booking Fee may not be returned.
ii. As it is very likely that we will have turned down other bookings we may charge you at our sole discretion 50% of the Total Fee which for the avoidance of doubt will give credit for any Booking Fee you have already paid.
If you wish to cancel this agreement otherwise than by clause 8.3 you acknowledge that you will have to pay the following charges:
8.4.160% of the Total Fee if you cancel this agreement less than three calendar months but more than one calendar month prior to the Event.
8.4.2 75% of the Total Fee if you cancel less this agreement less than one month but more than fourteen days prior to the Event.
8.4.3 100% of the Total Fee if you cancel this agreement less than 14 days before the Event.
Any payments due under clauses 8.3(ii), 8.4.1, 8.4.2 and 8.4.3 must be paid within 7 days of us receiving notice of cancellation (in writing or otherwise).
We may cancel or suspend the provision of the Services with immediate effect if:
8.6.1 You are in breach of any of terms of this agreement;
8.6.2 The Customer, being a company, has had a winding up petition presented against it, has entered into administration, receivership, liquidation or an arrangement with its creditors.
Whilst we will try to accommodate increases and decreases in the number of portions, pizzas or covers that are specified in the Booking Form you accept that any changes will be at our sole discretion only. Any and all requests to vary in accordance with this clause 9.1 must be made by you in writing.
Should fewer people attend the event as expected or listed on the Booking Form you agree that we will not obliged to give a refund or reduction.
Should we agree to increase the number of portions, pizzas or covers specified in accordance with clause 9.1 we will confirm the increased fees to you in writing and you will be responsible for paying a pro rata increase in the Booking Fee to us within 7 days of us confirming the increased Booking Fee. You will also be responsible for paying the Final Payment which will be increased pro rata.
10. Working Hours
Unless otherwise stated on the Booking Form we will arrive at the Venue approximately 2 hours before the start of the Event and will carry out the Services for no more than 2 hours unless agreed otherwise in writing.
11. Dealing with the Venue
You accept and agree that it is your duty to ensure that all arrangements are made with the Venue to ensure that there is at least 6 metres x 6 metres for us to set up and operate to be able to provide the Services.
You accept and agree that it is your duty to ensure that we have a single phase single plug 240v power phase to connect our lighting equipment to during the time we are at the Venue in order to be able to provide the Services.
Whilst we will endeavour to liaise with the Venue at your request you accept and agree that we are not responsible for liaising with, dealing with or making arrangements with the Venue.
Any specific times mentioned in the Booking Form in relation to the Services or other arrangements for the day are estimates only.
In all cases, whether a time has been quoted or not, the time for carrying out the Services shall be extended by a reasonable time if delay is caused by instructions, or lack of instructions, from you.
We are not responsible for delays outside our control. If our supply of the Services is delayed by an event outside of our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for anything you have already paid for but not received.
The Customer will be responsible for any loss or damage to our equipment or property by the Venue staff or attendees of the Event (other than by us or our representatives).
Our liability to you for all losses you may suffer because of us breaching this agreement are limited to the Total Fee. Nothing in this clause 13.2 seeks limit or exclude our liability to you for any death or personal injury caused by our negligence caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.
14. Entire Agreement
We intend to rely on these terms in order to provide the Services. If you require any changes, please make sure you ask for them to be put in writing. This can help avoid any problems about what you expect from us and what we expect from you.
Whilst we endeavour not to do so we may at our sole discretion and without your consent assign or sub-contract our obligations under this agreement but only on the basis that the sub-contractor provides a similar service of similar quality and at no extra cost to you.
You need our consent to transfer your rights or obligations under this agreement to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
If a court finds that part of this contract is illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
17. Third Party Rights
Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between you and us.
At all times during the provision of our services we are obliged to and will maintain public liability insurance.
19. How to contact us
You can contact us by;
Telephone on 07732 885938 or 07595 228889.
20. How we contact you
We will contact you by using the contact details entered on the Booking Form.
Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts.
We will use the personal information you provide to us; a) to supply the Services to you; (b) to process your payments under this agreement; (c) if you agreed to this on the Booking Form, to give you information about our Services, but you may stop receiving this at any time by contacting us.